Any ring that is custom made is not eligible for a return or refund.

Returns, refunds, and credits are not eligible for any change of mind purchases on any products.

Faulty jewellery will always be repaired if it is a manufacturing fault. Exclusions include wear and tear due to buyer's own fault or carelessness.

We do not offer refunds for incorrect ring sizing choices by the customer. Please make sure to know your sizing! Send a message or click here for help.

Returns, refunds, and credits are only eligible if the item is faulty and must be processed within 14 days of the purchase.  

If you have any further questions or issues, feel free to send an email to