Returns

 

Because each custom-made piece is handcrafted just for you, I am unable to offer returns or refunds on custom orders.

Returns, refunds, and credits are not eligible for any change of mind purchases on any products.

 

Faulty jewellery will always be repaired if it is a manufacturing fault. Exclusions include wear and tear due to buyer's own fault or carelessness.

Unfortunately I do not offer refunds for incorrect ring sizing chosen by the customer. Please make sure to know your sizing! Send me a message or click here for help.

Returns, refunds, and credits are only eligible if the item is faulty and must be processed within 14 days of the purchase.  

If you have any further questions or issues, I'm here to help! You can reach me via email at georgie@makohadesigns.com